The idea of a successful organization of a network of entrepreneurs is at the heart of Dean Meyer's latest book, How Should Organizations Work?
This groundbreaking book is a must for directors and CEOs who have the courage to lead and "keep your eyes on the stars and your feet on the ground" (Theodore Roosevelt).
13 features of building a corporate culture are discussed. Implementing and cultivating these behaviors is critical to building a business within an entrepreneurial model.
This blog explores 6 of these traits:
No. 1. Initiative. Creating a culture that takes ownership of operations management and actively seeks to improve your area of operational responsibility means seeking feedback, being open to new ideas, and appreciating teamwork to remove pitfalls, remove obstacles, or implement new improvements. Without initiative, mediocrity thrives, and opportunities for advancement are rarely exploited to their full potential.
No. 2. Orientation to the client. To truly build a culture, an obsession with putting the customer first is the foundation for employee alignment. The goal of a business is to provide a customer with a product or service that not only adds value to their business needs, but also creates a “memorable experience” that makes them unique.
#3 - Results Oriented: Company culture takes ownership of results by not only managing operations or resources, but also recognizing that performance results are the key to performance excellence.
#4 Quality: The business owner really cares about the entire customer experience (products, services, etc.). Conscientious leaders go out of their way to make a difference because they really care.
#5: Value. Proof of value requires vigilance to find new ways to improve operational efficiency and effectiveness by reducing costs, utilizing assets, creating more robust business cases, etc. Myopia.
#6 - Adapt - The entrepreneur understands that solutions may need to be adapted when there is justification, and is also aware that one size does not always fit all.
This blog covers six key leadership behaviors, and the last blog in this series covers the last six.
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1.) d Cindy Gordon supplemented the company's leadership with examples and additional context from her personal experience.
2.) Check out the first blog that explores the organizational design framework for creating a high-performing organization, described in a recent book by Dean Myers, with a focus on employee empowerment and engagement.
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